Wildlife Center's COVID-19 Response

We're here to help wild animals in need!

We’ve made adjustments to some of our regular operations during the COVID-19 pandemic to protect the health of our staff and the general public. Read more about our commitment to "conservation in crisis". 

At the Center 

The Wildlife Center lobby has been closed to animal rescuers and visitors since March 19, and will remain so for the immediate future. We're still admitting and treating patients; we just ask that animal rescuers drop off the contained animal in a designated spot to reduce contact between humans. 

Those dropping off animals may enter the exterior front door and proceed with posted instructions in the Center's vestibule. A variety of crates and supplies are available; rescuers may ring the doorbell or call the Center's phone number (540-942-9453) if they are in need of advice or assistance.  A front-desk staff member will be working, though will not enter the vestibule with you. 

Hand sanitizer is available in this vestibule area; please use it upon entry and exit. The staff will continue to disinfect the door handles to this area multiple times a day. 

Thanks for your patience -- these procedures help ensure we're still safe and able to help wildlife in need!

Injured and Orphaned Wildlife

As always, we encourage individuals who find an injured or orphaned wild animal to first call or email us for assistance and advice.  If the animal needs to come to the Wildlife Center, we'll be happy to admit it.  Please note the following restrictions on bat rehabilitation due to COVID-19.  

Please note that we're currently experiencing a high volume of calls and admissions. We are here, seven days a week; we just ask for your patience during this process! If you can't immediately reach a staff member when you call about a wild animal in need, please leave a message and wait for someone to return your call. 

If you have general wildlife inquiries, requests for patient updates, questions about programs and events, or a media inquiry, please email us at wildlife@wildlifecenter.org so we can keep our phone lines open for those with a wildlife emergency. 

Programs and Events

All in-person programs and events are currently suspended because of the COVID 19 pandemic. For those staying at home and practicing social distancing, we have a variety of virtual tours and online programs scheduled. Visit this page to see the complete schedule, and check out other ongoing opportunities

Wildlife Rehabilitation in the Face of COVID-19

Learn about COVID-19, our response to it, and how our actions and adaptations are allowing us to continue to provide care for the wild animals that need our help. 


Hospital Director Dr. Ernesto Dominguez held a COVID-19/Rehabilitation Q&A session Thursday, April 9  

Director of Outreach Amanda Nicholson held a COVID-19/Communications Q&A session on Tuesday, April 14 


Special Permit Condition Changes During the Pandemic

The Wildlife Center of Virginia has sought and received special permission from State and Federal permit authorities to permit all staff and volunteers to care for healthy orphaned wildlife in their homes, thus maintaining social distancing and work at home mandates.   Essential on-site personnel can now focus on medical cases and species with special requirements.

Please visit this page for additional resources for wildlife professionals. Questions about what you saw in the video? Email academy@wildlifecenter.org


Cloth Masks Needed

In addition to monetary contributions to keep the Center operational, donations of cloth masks are much appreciated.  A pattern can be found here

Mailing addresses are listed below. If you wish to drop off homemade masks, please email us at wildlife@wildlifecenter.org, and we will give you drop off location instructions.

If mailing via UPS or FedEx, please ship to:
Wildlife Center of Virginia
1800 South Delphine Avenue
Waynesboro, VA 22980

If mailing via USPS, please ship to:
Wildlife Center of Virginia
P.O. Box 1557
Waynesboro, VA 22980

Check this page regularly for more updates on the Center’s response to COVID-19.